Terms & Conditions

Last Updated: 19 February 2025

1. Overview

These Terms and Conditions outline the rules and regulations governing the use of Aplu.io’s products and services (collectively referred to as “Aplu,” “we,” “our,” or “us”). By accessing or using our products and services, you agree to be bound by these Terms and Conditions in full. If you disagree with any part of these Terms, please discontinue using our products and services immediately.

The purpose of these Terms and Conditions is to ensure a fair and transparent relationship between Aplu and our customers. We strive to provide high-quality products and support, while protecting our intellectual property and preventing any misuse or illegal activities.

2. Acceptance of Terms

  1. Binding Agreement: Your access to and use of Aplu’s products and services indicates your full acceptance of these Terms. This includes any conditions related to the inclusion of advertisements in the free plan.
  2. Domain Activation Requirement: Domains added to Aplu Push must have the required script added to the head section and root domain within 15 days; otherwise, the domain will be automatically deleted from the system without further notice.
  3. Updates: We reserve the right to modify or update these Terms at any time. We will notify you of significant changes by posting an updated version on our website or through other reasonable means. Your continued use of the service after any changes indicates your acceptance of the revised Terms.

3. Product Usage

  1. Scope: Aplu’s products and services are provided to help businesses, developers, and website owners engage their audiences through push notifications and other communication tools.
  2. User Conduct: UYou agree to use our products and services responsibly and in compliance with all applicable laws and regulations. You further agree not to engage in any illegal, abusive, or otherwise unauthorized conduct, including but not limited to:
    • Uploading or transmitting any content that is unlawful, defamatory, obscene, or otherwise objectionable.
    • Attempting to gain unauthorized access to other users’ accounts or Aplu’s systems.
    • Transmitting viruses, malware, or any other code of a destructive nature.
    • Violating any applicable laws or regulations in your jurisdiction.
  3. User Responsibilities: You are solely responsible for all data, text, files, or other content you provide through the service. By using Aplu’s products, you represent and warrant that you own or have the necessary licenses or permissions to upload such content

4. Free & Paid Plan Usage

  1. Free Plan
    • Advertisements: Users on the free plan acknowledge and consent that Aplu will send up to two (2) advertisements per day to subscribers on their domains. This helps us maintain and support the free service.
  2. Paid Plan
    • Ad-Free Experience: Users on a paid plan will not have any advertisements sent to their subscribers, unless expressly agreed otherwise.
    • Enhanced Features & Support: Paid plans may include additional features, as specified on our website or in your purchase agreement.
  3. Plan Changes
    • Upgrade/Downgrade: You may upgrade or downgrade your plan at any time, subject to payment and any applicable fees.
    • Free to Paid: Moving from a free plan to a paid plan removes advertisements from your subscribers.
    • Paid to Free: Downgrading from a paid plan to a free plan may reintroduce advertisements and certain feature limitations.

5. Delivery

  1. Order Confirmation: Upon receipt of your order, you will receive an email from us with instructions to complete your download (if applicable) and a license key to use the product.
  2. Constituting Delivery: The receipt by you of the email will constitute delivery by us of the item(s) you purchased. If you encounter any issues, please contact us here.

6. Watermark/Powered By

You agree not to remove, obscure, or alter any “powered by” notices, logos, brand identifiers, or other proprietary notices in any notification prompts. This includes any “powered by” references indicating the origin or affiliation of our service. Non-compliance constitutes a breach of our Terms and may result in immediate termination of your account without further notice.

7. License Terms

  1. License Grant: We provide you with a non-exclusive, non-transferable, revocable, and perpetual license to use our software for personal or business needs.
  2. Single-Server Restriction: Your license applies to a single server (owned and managed by you or your organization) and may not be shared across multiple servers.
  3. Unauthorized Use: Any unauthorized use, participation in illegal activities, reselling, or alteration of the product will lead to immediate termination of your license.
  4. License Renewal: At renewal time, your perpetual license will be upgraded to the latest version. We do not mandate subscription renewals, giving you the flexibility to decide whether or not to renew annually.

8. Support

  1. Scope: Support provisions vary according to the product or plan purchased.
  2. Availability: Technical support is available Monday to Sunday, 09:00 to 18:00 IST, and is limited to addressing errors or issues related to our products.
  3. How to Get Support: If you encounter any problems, please contact us here. We endeavor to respond promptly, but response times may vary based on your plan and ticket volume.

9. Compatibility and Guarantee

  1. Platform Compatibility: While we strive to ensure compatibility with various platforms, we cannot guarantee that our products will work with all third-party software, plugins, or web browsers.
  2. Testing: It is your responsibility to test browser compatibility using any demos or test environments we provide. We will update our product and inform you of known compatibility issues via email, but final compatibility decisions and responsibilities lie with you.

10. Ownership

All products and services purchased from Aplu remain the property of Aplu. Unauthorized reproduction, decryption, or sharing of our products is strictly prohibited and may result in account termination or legal action.

11. Restrictions

You may not sell, lease, rent, license, sublicense, distribute, transfer, copy, reproduce, modify, translate, or create derivative works of our software. You may not reverse engineer, decompile, or disassemble our software, except to the extent such activity is expressly permitted by applicable law.

12. Data Consent Directive

By using our services, you consent to the collection and use of data for the purposes of improving and marketing our offerings. This may include user interaction statistics, usage patterns, and engagement metrics. We adhere to our [Privacy Policy], as well as relevant data protection regulations, to ensure data security and privacy.

13. Fees and Payment

  1. Free vs. Premium Features: Basic features are free; premium features may incur additional fees.
  2. Payment Methods: We accept bank transfers, UPI, Google Pay, PhonePe, PayPal, and Stripe.
  3. Taxes: All applicable taxes, duties, or fees are your responsibility.

14. Offers

We reserve the right to change our offers, promotions, or discounts at any time. Any such changes will be posted on our website. Your continued use of our services implies acceptance of these revised offers.

15. Dependency

Aplu relies on Google FCM for certain functionalities and is not responsible for any downtime, disruptions, or related issues caused by Google FCM or any other third-party services.

16. Indemnification

You agree to indemnify, defend, and hold harmless Aplu, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

  1. Your use or misuse of the Service;
  2. Your breach of any of these Terms;
  3. Any content you submit, post, or transmit through the Service;
  4. Your violation of any third-party rights or applicable laws.

17. Limitation of Liability

  1. As-Is Service: Aplu provides the service “as is” without guarantees of uninterrupted or error-free performance.
  2. No Liability for Damages: Aplu is not liable for direct, indirect, or consequential damages arising from the use or inability to use the service.
  3. Maximum Liability: Any liability on our part is limited to the total fees paid by you in the preceding 12 months.

18. Disclaimer of Warranties

To the fullest extent permitted by law, Aplu disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our products or services will meet your requirements, operate without interruption, or be error-free. Your use of the service is at your sole risk.

19. Force Majeure

Aplu shall not be liable for any failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authority, pandemics, fire, floods, accidents, or strikes.

20. Service Modifications and Termination

  1. Modifications: Aplu reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.
  2. Termination: We may terminate or suspend your account or access to the Service immediately, without prior notice or liability, if you breach any of these Terms. Upon termination, your right to use the Service will cease immediately.

21. Governing Law and Dispute Resolution

  1. Applicable Law: These Terms are governed by the laws of the state where Aplu is incorporated.
  2. Arbitration: Disputes will be resolved through binding arbitration under the Indian Arbitration and Conciliation Act, 1996, taking place in the state of incorporation. Each party shall bear its own arbitration costs.

22. Entire Agreement

These Terms and Conditions, together with any documents expressly referenced herein (including our Privacy Policy), constitute the entire agreement between you and Aplu regarding our products and services, superseding any prior agreements or understandings.

23. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us at:

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