Applaud Web Media Private Limited (“we”, “us”, or “our”) operates the website https://aplu.io (the “Service”).

We are dedicated to safeguarding your privacy and personal information. This privacy policy explains how we collect, use, and disclose your personal information when you use our website or engage with our push notification service. We adhere to all relevant data protection laws and regulations in managing your personal information.

1. Information Collection and Use

When you use our Service or subscribe to our push notifications, we gather personal information such as your name, email address, and other contact details. This information is vital for delivering our services, communicating with you, and providing customer support. Additionally, when you browse our site, we automatically collect your device’s IP address to understand your browser and operating system better.

Marketing Communications: With your consent, we may send you updates and promotional messages about our services and new features. You can opt-out of these communications at any time by following the unsubscribe link included in the emails.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience on our website. Cookies are small data files stored on your device when you visit our site, allowing us to remember your preferences, analyze site traffic, and tailor your experience. We also use Facebook Pixel for retargeting purposes. With your consent to cookies, you may see our advertisements on Facebook.

If you leave a comment on our site, you can choose to save your name, email, and website in cookies for your convenience. These cookies will last for one year.

3. Disclosure of Information

We may disclose your personal information if required by law or if you violate our Terms of Service. Additionally, we may share your information with trusted third-party service providers who assist us in operating our website and conducting our business.

4. Payment Processing

We utilize secure and reputable payment processors such as Google Pay, Stripe, Bank Transfer, Paypal, and PhonePe for handling payments. We do not store your card details on our servers. Your personal information is encrypted during transmission to ensure its protection.

5. Third-Party Services

Our website may incorporate third-party services like Google Analytics and Facebook Pixel to analyze traffic and personalize your experience. These services may collect and use your information according to their privacy policies. We are not responsible for their privacy practices and recommend reviewing their policies.

6. Security Measures

We take appropriate measures and follow industry best practices to protect your personal information from unauthorized access, use, or disclosure. We employ encryption and other security technologies to safeguard your information during transmission and storage. However, no method of online transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Age of Consent

By using our website or subscribing to our services, you confirm that you are at least the age of majority in your jurisdiction or have the necessary consent to allow any minor dependents to use our website.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be effective immediately upon posting on the website. If we make significant changes, we will notify you here to inform you of what information we collect, how we use it, and under what circumstances we may disclose it.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or to comply with legal obligations. We may retain your data longer if needed to resolve disputes or enforce our agreements. When no longer required, we will securely delete your information.

10. Your Rights

You have specific rights regarding your personal information, including:

– Accessing the personal data we hold about you.

– Requesting corrections to inaccurate or incomplete information.

– Requesting deletion of your personal data under certain circumstances.

– Objecting to our processing of your data under specific conditions.

– Requesting the restriction of our processing of your data in certain scenarios.

– Requesting a copy of your data in a structured, commonly used format or its transfer to another data controller.

To exercise these rights, please contact us using the details provided in Section 16. We will respond within one month of receiving your request.

11. International Data Transfers

We may transfer your personal information to countries outside your residence for processing and storage. These countries may not offer the same level of data protection as your home country. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or perform Service-related activities. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

13. Links to Other Websites

Our website may contain links to external sites not operated by us. We have no control over the content and practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

14. Complaints

If you are dissatisfied with how we handle your personal information or believe we have violated applicable data protection laws, you have the right to file a complaint with a supervisory authority.

15. Consent

By using our website and subscribing to our services, you consent to our collection, use, and disclosure of your personal information as described in this privacy policy.

16. Contact Us

For any questions or concerns regarding this privacy policy or our data practices, please contact our Privacy Compliance Officer at info@aplu.io. We will address your inquiries as promptly as possible.

This privacy policy is effective as of 12 July 2024.